Frequently asked questions
Where is Superior Paddlesports Located?
Can you deliver my rentals to Grand Teton National Park?
Unfortunately we are not able to legally deliver rental equipment into the National Parks or Forest Service lands in our area. Superior Paddlesports delivers to physical addresses in the Jackson Valley including: Town of Jackson, Teton Village, Wilson, Fall Creek Road, Kelly, Hoback, and beyond.
Where does Superior Paddlesports deliver and at what times?
Superior Paddlesports delivers to the following areas.
Do I need to reserve my equipment in advance?
Due to the high demand for stand up paddleboard and river tubes rentals in the Jackson area, we strongly recommend that you reserve your equipment online in advance. If you'd like to rent with short notice or day-of please check our website for availability or give us a call. (307) 413-6751.
Do you have half-day rentals?
At this time Superior Paddlesports does not provide half-day rentals. The paddling destinations in our area require some driving to access and we believe you'll need at least a full-day, if not more, to have a proper adventure. Take your time and enjoy!
Do you give discounts for longer rentals?
Yes! rentals of 3-6 days receive a 10% discount and 7+ days receive 20%.
What is included with a Paddleboard or River Tube Package?
All rentals include FREE delivery within our range of operation.
Do you rent bear spray? Do I need it?
We rent bear spray!
How long is a full-day rental? What if I return rental equipment late?
A full-day rental is 24 hours from the beginning of the rental window you selected. For example, if you select the 6PM-9PM delivery window your rentals must be available for pick-up the following day at 6PM. If you are unable to meet the pick-up window please give us a call and we'll do our best to accommodate you. Late fees may apply.
What is your Cancellation Policy?
Payment in full is due for all reservations. Cancellations more than 48 hours in advance will receive a full refund. No refund will be given for late cancellations. If a course or tour is canceled and we cannot provide a suitable alternative we will provide a full refund. Schedules and prices are subject to change. Please note that all cancellations must be received and confirmed by Superior Paddlesports.
What if my rental equipment is damaged or stolen?
As agreed to in the Release of Liability Waiver, you are financially responsible for your rental equipment from drop-off to pick-up. If your equipment is damaged or returned excessively dirty, your card will be charged the appropriate amount for cleaning and repairs. If your equipment is stolen your card will be charged the current full retail amount for each item lost or destroyed.
What if I need to change my reservation?
If your plans change unexpectedly and you need to change your reservation, give us a call and we'll do our best to accommodate you. A small 'change of reservation' fee may apply. (307) 413-6751.
Do your SUPs require a Boat Permit for Grand Teton National Park?
Yes! The good news is that all of our paddleboards already have Boat Permits attached, so you don't have to worry about it!